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How Kayla keeps on top of Victoria's 14 minimum standards in Ailo

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Liz Pollock
21 November 2025
You're setting up a new property. It's 3pm on a Friday. You've done the property condition report, sorted the keys, followed the landlord instructions. Now you've got 14 minimum standards to check and document before you advertise it.
Electrical safety? Heater in the main living area? Window latches? Laundry?
Which system was it logged in? Actually, someone might have emailed the electrical safety certificate last week. This might take some digging...
You're not listing this property today.
When compliance lives separate from your workflows, things slip through.

"This is the fanciest footwork I have ever seen!"

Kayla Symons, Senior Property Manager at Belle Property St Kilda, doesn't have that problem.
Before Victoria's updated compliance enforcement rules came into effect on 25 November – requiring properties to meet 14 minimum standards before listing – the Ailo team released some updates to the platform.
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“Having the ability to track minimum standards in Ailo is so much easier. It’s exactly what I wanted.”

Kayla Symons, Head of Property Management at Belle Property St Kilda.
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For Kayla, the impact was immediate.
"I can't thank you guys enough for how quickly you built this,” said Kayla.
“This is the fanciest footwork I have ever seen! We have confidence and peace of mind now knowing our properties meet minimum standards."

How Kayla's team does it differently

When Kayla's team sets up a new property in Ailo, Victoria's 14 minimum standards (plus the new blind cord anchor requirement taking effect 1 December) appear in the Projects workflow – right where they're already working. Not on a to-do list in another tab.
They mark:
  • Fixed heater: Required ✅ (certificate uploaded)
  • Pool fence: Not applicable (no pool)
  • Window locks: Required ✅ (checked during property condition report)
  • Smoke alarms: Required ✅ (certificate uploaded)
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Nothing gets missed. The Project requires compliance to be addressed before progressing to the next stage, so nothing slips through the cracks.
Complete visibility. For every property, Kayla can see at a glance what's compliant, what needs attention, what doesn't apply. No more wondering if something's been missed or just doesn't matter.
All the proof in one place. Compliance certificates, documents, notes, and next scheduled check dates live against each property. When a landlord asks if their property is compliant, she can pull up the property record and show them. No digging through emails. No piecing together spreadsheets.
Plus, key tracking lives in the same system, too. When compliance checks require property access, there's a complete audit trail of who held keys and when they were returned.

What this looks like on a Friday afternoon now

It's 3pm. A property manager is setting up a new management. The compliance checks appear in their Projects workflow. They mark what's required, upload certificates, mark what doesn't apply.
Everything's documented. They list the property knowing compliance is sorted.
A month later when the property owner asks if everything's compliant? They can pull up the property record and show them. No separate login. No spreadsheet. No scrambling.
"So many Victorian agencies will benefit from this," Kayla said.

Want to see how compliance works in Ailo?

Most property management platforms treat compliance as a bolt-on – a separate app your team needs to remember to check. With Ailo, compliance isn't something your team has to stress about remembering. It's built into the workflow itself.
If you're tracking Victoria's minimum standards across spreadsheets or separate portals, there's an easier way. Book a demo to see how compliance works in Ailo.