Important Information

Complaints Policy
It is important for us to know when we have not met your expectations no matter the circumstance. Please click here to learn how to lodge a complaint.
Target Market Determinations
Target Market Determinations (TMDs) are documents that describe the target market, distribution conditions, and other related information about the products that we issue.
We are required to make Target Market Determinations available under the Treasury Laws Amendment (Design and Distribution Obligations and Product Intervention Powers) Act (Cth) 2019. This is to make sure we always keep you at the centre of our approach when we design and distribute our financial products.
Property manager data policy (Google)
Certain features in Ailo Property Manager app (e.g. chat) use Google API integration. Our use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Vulnerability Disclosure Program
The Vulnerability Disclosure Program gives security researchers a point of contact to directly submit their research findings if they believe they have found a potential security vulnerability within Ailo Pay Pty Ltd products or systems.
Privacy Policy