Blog

Jazmin Hermione has built a following by sharing practical, judgement-free money insights from a renter’s point of view. In this conversation, she explains why rent does not have to be a purely passive cost, and why visibility, choice, and understanding payment options matter more than the method itself.

Ben White and Jodie Stainton on why property management businesses need a strong service culture, and the tech to deliver it, to win customers and retain talent (yes, even Gen Z).

Why Ailo Projects isn't just a better checklist. Discover how Ailo's workflow software fundamentally differs from legacy property management task systems

See how Belle Property St Kilda tracks Victoria's 14 minimum standards without the stress. (Hint! Compliance is built into their workflows)

Compliance felt like a ticking time bomb for this agency. Here's how they defused it.

When Jodie Stanton and Jess Calvert from Harcourts Solutions with 2300+ properties under management made the switch to Ailo, they achieved something in five weeks that they hadn't managed in three years: complete standardisation across their entire property management team.

Track keys in real-time, stop losses before they start, and build client trust with Keys in Ailo.

Karl von Riegen shares how Ailo helped his team cut out the “$1 jobs” and turn compliance into a competitive edge.

Inspections taking too long? This property manager dramatically cut hers down with Ailo's AI-powered tool.

Corinne’s story shows what happens when leadership, process, and technology come together.

Property manager, Liz Neisler, shares how the right system made her new role effortless from day one

When Belle Property St Kilda decided to leave their legacy systems behind, they discovered something their old providers never offered: actual people

Kate Stewart at Ray White Mooloolaba ditched legacy systems to cut costs and unlock her team’s potential.

Belle Property and Raine & Horne leaders reveal how ditching legacy systems transformed their businesses.

With decades of experience in real estate, Rob has seen it all—the inefficiencies, the headaches, and now, the one solution that’s transforming the property management for good.

Discover the property management tools Australian real estate agents rely on to streamline workflows, automate processes, and deliver exceptional service. See what works.

Learn about rent calculations the simple way. We share some example formulas that can help you along. Try Ailo today.

Goodbye, tedious data entry. Hello, AI-powered bills that are smarter, faster, and error-free in Ailo.

Property management is evolving. That’s why Ailo and Elite Agent created a leadership course to help the next generation of leaders meet the moment.

Check out what our star-studded panel had to say about the future of property management with Ailo - from flipping team structures to Ai as an enabler

Discover proven strategies for buying rent rolls that drive sustainable growth. Learn how to evaluate opportunities and build lasting investor relationships. Start growing today.

Discover how modern property management systems streamline workflows, automate rent collection, and help you deliver award-winning service. See Ailo in action.

Discover how property management training has evolved beyond compliance to prepare property managers for the new era — where customer experience, relationships, and technology define success.

The team was juggling too many tools—until Jess Densley made a bold call to simplify, streamline, and scale with Ailo.

Learn what renter retention means and discover proven strategies to keep quality renters longer, reduce vacancy costs, and boost your agency's profitability. Start today.

Is your property management agency struggling to get high-quality leads? Here are some tips for generating better leads to your business.

AI in real estate is already changing how Australian agencies work. Discover practical ways to streamline workflows, save time, and deliver standout service using AI.

Learn how modern property management systems streamline rent collection, maintenance, communication, and compliance. Discover what to look for — and how Ailo compares.

Avoid common property inspection mistakes that lead to disputes, delays, or extra admin. Discover practical tips — and how Ailo makes routine inspections easier for busy property managers.

Learn how Australian property managers use rent rolls to strengthen investor partnerships and demonstrate value through data-driven insights. Start building trust today.

Simplify rent collection with direct debit automation. Reduce late payments, improve cash flow, and save time on payment processing. Start streamlining today.

Learn how to prevent the most common maintenance requests with proactive strategies that save time and keep renters safe and comfortable – and give investors peace of mind their investment is protected.

Learn how offering credit card as one of several rent payment options can support flexibility, reduce friction, and improve the renter experience.

The partnership is set to transform service delivery in property management businesses across Australia and help the LJ Hooker network lead in consumer experience

Learn about when landlord insurance is essential for Australian property portfolios, what it covers, and the ins and outs. Streamline your insurance management today.

Shane Colquhoun from LJ Hooker Nerang embraced Ailo as a principal and property investor—and now, he wouldn’t run his business any other way.

Master property management social media with proven strategies to attract tenants, build your brand, and grow your portfolio. See how Ailo's tools help streamline your digital marketing efforts.

Discover the property management software features that help Australian agencies prove their value with faster payments and better service. See what works.

Discover what top Australian agencies do to keep their best property managers engaged and motivated. Learn retention strategies that build stronger teams. Start today.

Partnering with Ailo, Katelyn transformed her business—streamlining operations, boosting team efficiency, and achieving unprecedented growth.

Discover the exclusive Ailo event series at Mecca stores across Australia!

How the Ailo platform not only streamlined their day-to-day, but also helped them stand out in a competitive market, giving investors a level of transparency they’ve never seen.

With 50 property managers, Ray White Canberra operates one of the largest businesses in the region. Find out why the CEO of property management moved her team to Ailo.

Meet Ailo, the platform designed to help property managers give renters a better experience. Property managers use Ailo to manage your payments, keep your home safe and comfortable, and ensure you’re always kept in the loop.

Hear how Felicity and Mariah say say less to stress when it comes to their holidays, and more to seafood cocktails and swim-up pool bars!

Use strong passwords, turn on MFA, keep your software up-to-date, and learn more to recognise current phishing scams.

Learn how LJ Hooker Kensington & Unley made a smooth transition to Ailo and how they’ve streamlined operations.

Here are the top 4 reasons why An, Leisa, Ajay, Annette, Lei, Gary, Maálona, Kai and thousands of other renters gave Ailo 5-stars.

Michael prioritises jobs from property managers who use Ailo, because he gets paid so much faster.

Everyone has the same amount of time in a day: 1,440 minutes. Hear how Renee uses Ailo to ensure her customers spend as little time as possible waiting for her response.

We asked hundreds of property investors, who openly admitted to #crushing on the Ailo platform, what it was that swept them off their feet when their property manager introduced Ailo.

Even if someone calls in sick, the team at LJ Hooker Nerang don't miss a beat. There's no, "I have to jump onto her computer. What's her password? How do I get in it?"

Her hot tip? Buyer’s agents love Ailo. Partner with them for red-hot referrals!

Multi-award winning principle Peter Catanzariti explains how downsizing his tech stack supersized his properties under management in QLD.

For seasoned property managers, Ailo can feel a little different at first. Lauren’s advice: different is better – you got this 💪

Ailo has not only transformed Felicity's day-to-day, but the confidence of her team too!

Electronic signing, auto-notifications and reminders for renters, signature tracker, time-stamped renter photos, and more!

To print a 95 page, double-sided condition report for renters moving into a property used to take quite a lot of time for Catherine's little printer! Not anymore.

After 25 years in the industry, Jeremy has found a way to solve one of the industry's biggest challenges, while blowing his competition out of the water.

How this high-growth business turned growing pains into business gains.

With over 15 years of experience in property management, Janine would never go back to way things were before Ailo.

If you’re a property manager, Ailo will change the way you work. In this blog, we’ll help you prepare, minimise the change from switching, and maximise the next leap forward in your career.

Happy employees create happy clients. So when it was time to upgrade systems, Theo wouldn’t settle for anything less than the best.

Compliance is complicated. Here’s how Ray White Ashfield stays on the forefront.

We are, at our heart, optimists. We believe everyone can win in property management, and designed Ailo to prove it.

We sat down with Belinda Lennon at Ray White Helensburgh, to learn why she invested in Ailo’s compliance solution.

With Ailo, agencies can offer a broader range of payment methods – learn about each one and which could be the right choice for you.

Our very own Ben Ling jumps on Canberra radio to talk about how Ailo is helping property managers deliver a better experience for renters and property investors.

Melanie didn't want to just pay lip service to customer experience. She wanted to truely elevate it.

George Southwell tells us about his experience recruiting staff with Ailo

Sam from Ray White Ballarat tells us how his property managers have dramatically increased their capacity with Ailo

How moving to Ailo convinced this property manager to stay in her job

Elia Economou has run Ray White Brighton Le Sands for over ten years. He thought he had seen everything in property management before Ailo came along and changed the game!

How 3 agencies are leveraging Ailo to change the conversation with landlords.

Sometimes it’s the little things that can leave lasting impressions. Here are the small features delighting property managers.

Carolyn decided it was time for something new. Her goal was simple: “It needs to be one system to do everything we need it to do”.

A lot of agencies claim to give a high-level of service, but then spend all their time trying to save time and money at the expense of their customer experience.

It has always been our vision to combine our standalone Insights app with our groundbreaking business operating platform.

There is a great deal of contention in the industry around whether it’s better to allow initial leases to run into periodic or lock tenants into a fixed-term.

They care for the property, stay on good terms with the neighbours, and never slip into arrears…great tenants are worth their weight in gold!

No banks? Never fear, Ailo is coming to the rescue!

Let’s take a deep dive into how two industries battled their lemon status and explore who triumphed and who perished.

Ailo has given this agency their holidays back, and a whole lot more!

To-do lists are so last year!

What do Rod Stewart, Scary Spice, almost-centenarians, and bucket lists have to do with Ailo?

We asked Mandy to let us in on her customer service secret sauce.

A lot, actually. Let’s go back to 1970 to see where this sour tale begins…

It's one of the most destructive elements that will thwart a company’s best laid plans.

Why not make 2022 the year you take some time back for YOU?

“Wait, so you’re telling me I could get paid the day my tenant pays rent?!” said no landlord ever. Until now.

Many of our customers are surprised by our collaborative approach when they first roll out Ailo.

“Not much has changed in the property industry for god knows how long! And now we’ve got this amazing technology."

Today’s property managers wear more hats and have more skills than ever before.

“Arrears used to sit at about 11 per cent. Since we started using Ailo, it’s at zero. We barely think about arrears now!” Mel said.

Standing out from the crowd is critical when it comes to winning new managements, locking in future listings and driving growth.

“One of the most immediate and significant effects Ailo had on my business was the reduction I saw in rent arrears. After just a few months, I saw a 50% decrease in arrears – and it’s pretty much next to nothing now!”

The Olympics may be over, but the game of property management remains as fierce as ever. Happy customers = more trust = better relationships all round.

Download the Ailo app to unlock new and better services, and deeply customise how you work with your property manager.

Belinda and Nicole, from Thrive Property NT, are changing the property management industry in Darwin for the better! They've invested in Ailo to deliver an even better customer experience.

Ailo is here to help property managers create a stronger platform for retention, growth and profit. Learn how Juliette from Apex Property Management in Sydney is using Ailo to drive new business growth, reduce costs and increase capacity

These all-to-common business mistakes are 100% avoidable with a little help

Adapting their strategy in the wake of the pandemic, Ray White Euroa (VIC) partnered with Ailo to focus more on customer communication and importantly, get rental income to their property investors even sooner.

To truly stand out, you must have an effective point of difference that is valuable to your customers, credible and provable, and embedded into everything you do.

The best business leaders in property management constantly look for ways to give their customers a voice and collect more feedback. In fact, feedback is probably the most dynamic space in our industry right now.

First-class communication is just as important today as it was before the pandemic.

It turns out that client retention, or client loyalty, is the single most important metric to predict virtually every definition of growth.

We recently looked at 180,000 properties that have left rent rolls that we have data for over the last three years. We first looked at what reasons were given in the trust accounting systems for the losses.

What if declining fees aren’t caused by investors being price sensitive but rather because we’re reducing the standard of services we offer relative to our clients’ expectations?