Compliance is complicated. But with the right partner, managing the safety and compliance of your portfolio doesn’t have to be so stress-inducing.

We talked to director and licensee of Ray White Ashfield Michael Simpson to hear his perspective on why compliance is so important and how to help property investors meet their obligations, without the headaches.

Really different. It was mainly just about fire alarms back then. Now there’s smoke alarms, safety switches, corded windows, safety glass, balcony heights, all sorts of things. Even smoke alarm placement is important now. That wasn't too much of a thing 10 to 15 years ago. But today it's very, very important, and the regulators check it. If something does happen, that's the first thing they ask. "Where's the compliance certificate for this property?" If you can't produce that, you're in trouble.

Before working with Ailo and their service partner, Property Compliance Australia (PCA), everything was very manual. You had to go in and check things yourself, and then pass the information on to the owner. But most owners understandably don’t understand the complex regulations, so it was a very hard conversation to have and it was hard to get them to approve the work.

I got an email from our previous supplier that had a list of properties they said they couldn't access – even though we had given them the tenants’ details. And it was a big list! I thought to myself, why am I getting this? Why do I need all this extra work? We invested in that partnership so we could have a compliance expert contact, book in, and provide compliance certificates for our rental properties. But the work wasn’t getting done fast enough. It was unacceptable. That’s when I decided to look somewhere else.

Ailo makes things a million times easier for us.

The legislation and requirements are complex and forever changing, so it’s hard to know every little detail. But working with PCA, that’s their speciality. I love how all the information's right there, from the links to the legislation to the solution itself in the Ailo app.

We've never had an issue in the last ten years, and we’re going to keep it that way because of our thorough programs and processes and because of our partnership with Ailo and PCA.

They make compliance easier, and keep me calm!

Learn more: Ailo's compliance solution