Agency Handbook

When it comes to compliance, we've got you covered

Deliver an all-in-one compliance solution to your investors, integrated in your Ailo app.

Safer homes for tenants, peace of mind for property managers

Too many rental properties are falling through the cracks as the patchwork of complex regulation continues to grow. This leaves renters with unsafe homes, and exposes your landlords and business to an unacceptable risk of fines, penalties, and legal action.

Take compliance off your plate... for good!

Simple yes-or-no cover for properties

Eliminate the debates and the grey area.

Landlords either pay for a complete compliance service through your agency, or they can sign our waiver to indemnify you from responsibility and put it back on themselves. Either way, you and your team are covered.

In some agencies, up to 40% of work orders are for compliance. Ailo reduces this to 2% 🤯

Detailed photographic reports

When a property is non-compliant, property managers have full and detailed reporting to share directly with your customers. There is no question about the work to be done, or the value for money being provided by your agency. You’re also always ready to prove your compliance legally, if it comes to it.

We've got your back

24/7 Support

Our Technical Support Team is available around the clock, 365 days a year to support your tenants and property managers

Urgent job completion

Rapid response teams in tracked vehicles can find and deploy the closest team member in no time

Full reporting and evidence

Access detailed reporting, inspection history, entry notices, certificates, invoices and more in an online portal

“Compliance is just taken care of for me!
I don't have to worry about invoices, work orders and billing. And I love the photographic reports. I was initially sceptical about monthly billing for landlords, but it was fine! For my clients who needed more assurance, I walked them through how it actually saves them money since we don't have to coordinate multiple suppliers anymore.”
— Rachel Ball, Apex Property Management
“It used to be so hard to manage compliance. We had to go through every single property line by line to make sure they were inspected in a timely manner. There was no easy way to know who was due when, and we had to remember to email work orders. Ailo takes all that work away.”
— Belinda Lennon, Ray White Helensburgh
“It takes a big weight off our shoulders and makes managing compliance a much better experience for everyone – especially my property management team.”
— Michael Simpson, Ray White Ashfield
“Cost of living has picked up and lump sum payments can be hard for some owners. We love giving them the option to spread their compliance costs out over the year and avoid those large surprise bills.”
— Catherine Wells, Senior Property Manager
“Compliance is just taken care of for me!
I don't have to worry about invoices, work orders and billing. And I love the photographic reports. I was initially sceptical about monthly billing for landlords, but it was fine! For my clients who needed more assurance, I walked them through how it actually saves them money since we don't have to coordinate multiple suppliers anymore.”
— Rachel Ball, Apex Property Management
“It used to be so hard to manage compliance. We had to go through every single property line by line to make sure they were inspected in a timely manner. There was no easy way to know who was due when, and we had to remember to email work orders. Ailo takes all that work away.”
— Belinda Lennon, Ray White Helensburgh

Ailo's all-in-one compliance cover

Ailo's all-in-one compliance solution is delivered to your landlords via a fixed monthly fee billed per property.

This helps landlords control their cashflow, reduce their risk and eliminate compliance based bill shock.

$19

(QLD, NSW, SA and ACT)

$39

(VIC)

*See below to see different state-by-state inclusions

All legally required inspections in your state or territory plus unlimited additional checks

Complimentary hardware maintenance and replacements

Photographic certificates of compliance, favoured by insurance companies

5-year warranty on all products and services

Peace of mind their investment is compliant

Water efficiency add-on, which can save them up to $800 a year (QLD and NSW only)

24/7 support

No surprise bills

Helping your landlords through change

All of your properties will be automatically enrolled in compliance, and your customers will have the option to easily opt-out. We'll supply all of the marketing materials and support your team as you educate and onboarding your landlords seamless onto Ailo and our compliance solution