Frequently Asked Questions

About Ailo
What is Ailo?
What is the history of Ailo?
Is Ailo an Australian business?
As a renter, what can I expect if my property manager uses Ailo?
How it works
How do payments work on Ailo?
Is there a fee to use Ailo?
How do I get on Ailo?
Do you have a fee waiver program for concession card holders?
Privacy and security
How is Ailo secured?
How is Ailo regulated?
Why do I need to provide payment details and other information my property manager already has?
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