Frequently Asked Questions
About Ailo
- What is Ailo?
- What is the history of Ailo?
- Is Ailo an Australian business?
Ailo for renters
- As a renter, what benefits do I get from my property manager on Ailo?
- Is there a fee to use Ailo?
- Do you have a fee waiver program for concession card holders?
- I use Centrepay to pay some or all of my rent. What does this mean for me?
Ailo for property investors
- What can I expect if my property manager uses Ailo?
- Do I have to use Ailo?
- Is there a fee for property investors to use the app?
- My agency uses Ailo's property compliance solution. What does this mean for me?
Privacy and security
- How is data managed and secured on the Ailo platform?
- How is Ailo regulated?
- Why do I need to provide payment details and other information my property manager already has?
