Frequently Asked Questions

About Ailo

What is Ailo?

What is the history of Ailo?

Is Ailo an Australian business?

Ailo for renters

As a renter, what benefits do I get from my property manager on Ailo?

Is there a fee to use Ailo?

Do you have a fee waiver program for concession card holders?

Ailo for property investors

What can I expect if my property manager uses Ailo?

Do I have to use Ailo?

Is there a fee for property investors to use the app?

My agency uses Ailo's property compliance solution. What does this mean for me?

Privacy and security

How is data managed and secured on the Ailo platform?

How is Ailo regulated?

Why do I need to provide payment details and other information my property manager already has?

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