COMMUNICATION
Keep everyone in the loop & on track
The Ailo platform brings conversations and key information together, so property managers can connect, collaborate and deliver exceptional customer experiences.
LEGACY SYSTEMS VS. THE AILO PLATFORM
You shouldn’t have to go down an email rabbit hole to find what you need 🐇
Industry data shows time and time again that communication is the number one driver of communication. But keeping everyone in the loop, and on track, isn’t always easy. Especially when your conversations are split across so many legacy platforms and team members.
We built communication into the heart of the Ailo platform, so you can deliver more frequent, personalised and relevant communication customers expect. Learn more.
All your conversations, together at last
more control
All communication in one place
One source of truth that keeps everyone in the loop and not digging through endless emails and chat messages to find things.
✅ Fully integrated with Outlook and Gmail
✅ Messages are auto-linked to properties and projects
✅ Follow conversations and personalise your view to stay on top of what’s important
less busywork
Less back and forth with customers
Help renters and investors get the information they need, when they need it.
✅ In-app chat makes it easy to deliver high frequency, quick and personalised interactions
✅ Live ledgers show renters how much they owe and when, and auto-reminders nudge those who haven’t
✅ Investors can view payments in real-time, and download statements, inspections reports and chat transcripts
BETTER TEAMWORK
Collaboration at its best
Delegate and collaborate with your colleagues, so you can respond faster to customers
✅ See all messages across portfolios, so it’s easy to jump in if someone is away
✅ Triage and assign messages or drafts to colleagues, and leave comments for extra context
Business Owner
Communication is Jeremy’s new superpower
“I’ve had a number of conversations with prospective landlords about how unhappy they are with their current property manager because of poor communication. They can’t get hold of them," he said.
"I show them how we communicate and how quick we respond, and they instantly see the difference. We now solve one of the most common complaints in our industry."
Property Manager
Heather never goes down an email rabbit hole
“The other day a supplier asked me to help locate a quote. It wasn’t a property that I managed, but I could go into Messages and see that the quote had been shared with the investor, so I sent it straight over,” she said.
“This all happened outside of work hours, and I wasn’t in the office. I love that I didn’t have to bother anyone from my team or log into emails. It was all just there.”
Renter
An final feels like she's always in the loop
“Before using Ailo, it was hard to contact my property agent," she said.
"But if you use Ailo, they reply very fast through the app. I mostly get a message back in 5-10 minutes. It’s very quick and easy!"
Property Investor
Duncan gets the info he needs, when he needs it
“The other day I was filling out a form, and I couldn’t remember what our new rent was," he said.
"So instead of playing phone tag with my property manager, I just jumped onto the app and was able to find it super quickly and super easily. It's as good, if not better, than any banking app."
Take back control of your inbox
Catherine has 7 years experience as a property manager under her belt and can share first hand what it's like to connect, collaborate and stay in control of your inbox with the Ailo platform.
