Agency Handbook

Training in Ailo

Ailo works a bit differently to other property management software - but don’t worry, we’ve got you and your team covered with Ailo Academy

Welcome to Ailo Academy 👋

Our interactive training program is designed to take you from newbie to Ailo expert in no time.

We'll show you how to do your job the Ailo way. But it’s up to you to figure out what you’re going to do with all time you’re going to save 👀

8 modules

Approximately 1 week

Our unique training framework accommodates different learning styles by bringing together content delivered in various formats.

Each module is designed to keep you interested, involved and on your toes as you explore Ailo.

The program is augmented by a series of live webinars to provide you an opportunity to ask questions, and for us to emphasise important themes.

1

Getting to know Ailo

An intro to Ailo and what it can do for you!

2

Manage
my day

Getting to know the features of Ailo

3

Data preparation

Understanding what you need to do to prepare your data for migration

4

Managing tenancy

Getting into the nitty gritty of what your day will look like in Ailo

5

My tasks

Understanding ho to pay bills, process rent increases and rent credits

6

Agency admin

How to set up fees and manage bonds and reports

7

Customer activation

How to onboard your customers to Ailo seamlessly

8

Trust accounting

How trust accounting works in Ailo

Hands on training environment

We believe the best way to learn is by doing. That’s not easy when you’re dealing with money, so we’ve got a demo environment ready for you and your team to learn safely. Explore features, practice workflows and kick the tyres until you feel confident - all in a simulated learning environment.