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How Stephanie dominated Ray White’s Real Estate of Origin competition in NSW
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Ailo
17 March 2025
Winning in real estate takes more than just making calls—it’s about building strong, lasting relationships. No one knows this better than Stephanie Darwen from Ray White Dapto, who recently took home the top prize in the Property Management category of Ray White’s Real Estate of Origin competition in March.
The Real Estate of Origin competition is a high-energy, high-stakes challenge where Ray White teams from across the country battle it out to generate the most new business in a single day.
Her secret to success? A relentless focus on building trust through transparency, exceptional customer communication, and using Ailo to give property investors a better experience than they can find anywhere else.
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“If we keep growing like this every year, then we’re a force to be reckoned with!”

Stephanie Darwen, Property Manager and Business Development at Ray White Dapto

Trust and transparency win every time

Stephanie’s win wasn’t just about making calls—it was about delivering a service that landlords can’t get anywhere else. That’s where Ailo comes in.
“Ailo offers transparency to our owners,” she said. "They can log in, see their money, and withdraw it whenever they need to.”
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“The fact that funds are readily available in real-time, is a massive selling point for landlords. ”

Stephanie Darwen, Property Manager and Business Development at Ray White Dapto

MORE TRANSPARENCY

Unprecedented visibility, no surprises

✅ Everyone can see payment history, real-time balances and transfers, plus upcoming bills so there's no end-of-month surprises or paid-to calls.
✅ It's simple to view who has paid what, and auto-reminders nudge those who haven’t
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Communication is the single biggest driver of customer satisfaction

Beyond financial transparency, Ailo has transformed how Stephanie’s team communicates with landlords.
“The built-in messaging system is a huge win,” she said. “Landlords love being regularly updated on everything—lease renewals, repairs, payments. Having that system in place means we’re always on top of communication.”
Ailo makes sure that communication is always open, and that’s a great tool for property managers.”
Industry data shows time and time again that communication is the number one driver of communication.
The Ailo platform brings conversations and key information together, so property managers can connect, collaborate and deliver exceptional customer experiences.
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BETTER COMMUNICATION

Less back and forth with customers

✅ In-app chat makes it easy to deliver high frequency, quick and personalised interactions
✅ Live ledgers show renters how much they owe and when, and auto-reminders nudge those who haven’t
✅ Investors can view payments in real-time, and download statements, inspections reports and chat transcripts

Better service = more growth

With better tools, stronger relationships, and a commitment to exceptional service, Stephanie and her team at Ray White Dapto are proving that growth isn’t about luck—it’s about strategy.
“We’re really excited about the future,” she said.
And after a win like this, it’s clear that this is just the beginning. “In the last 12 months, we’ve grown by at least 50 new managements."