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LJ Hooker Group welcomes a new era of property management with Ailo partnership
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Ailo
17 March 2025
The new partnership is set to transform service delivery in property management businesses across Australia, and help the LJ Hooker network lead in consumer experience.
LJ Hooker Group, a leading Australian real estate group, has partnered with Ailo, a groundbreaking property management platform, to assist its franchise network to lead in consumer experience and unlock new commercial opportunities.
Ailo is a powerful, all-in-one property management platform designed to handle payments and accounting, communication, and workflows. Unlike legacy property management software, Ailo helps property managers move beyond admin tasks and focus on building strong relationships with homeowners and renters.
LJ Hooker Head of Network Australia Chris Keating said Ailo had proven to be a beneficial addition to the LJ Hooker business partner ecosystem.
“We’re seeing LJ Hooker property managers extract efficiencies, improve their service offering and improve margins through adoption of the Ailo platform,” he said.
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“Our agents are determined to provide the best possible property management service to their customers, and Ailo is playing a valuable role in achieving those ambitions.”

Chris Keating, LJ Hooker Head of Network Australia
A number of LJ Hooker offices have already found success on the platform, including Shane Colquhoun’s award-winning business in Nerang, Queensland.
Since migrating to the Ailo platform last year, Shane said his team has never been happier: they’ve dramatically reduced the hours spent on administration, arrears sit below 1%, clients are happier, and they’ve even had creditors ringing to say thank you because they are getting paid faster.
“I've never seen anything like it. The platform truly is working for us. It’s a better experience for everyone,” he said.
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“I love it. Our property managers are happier, more confident, and have time now to focus on high value work like delivering a great customer experience. It’s helping us grow and scale the business without adding complexity.”

Shane Colquhoun, Principal Licensee of LJ Hooker Nerang
Ailo Head of Enterprise Sales Benjamin Ling said the team was thrilled to partner with LJ Hooker, an industry leader embracing cutting-edge technology to deliver a competitive advantage to their network.
“We love partnering with progressive industry partners like LJ Hooker, which not only wants to provide a superior customer experience, but also shares our vision of transforming the property management industry,” he said.
“The future of property management is centred around the customer experience. And the Ailo platform is the only all-in-one property management software on the market built from the ground up to help agencies deliver exceptional customer experiences efficiently.”
Benjamin said the future of property management is that it becomes the growth engine for real estate agencies; the part of your business that nurtures strong relationships with everyone in your community.
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“By focusing on the customer experience, the Ailo platform is fast becoming the platform of choice for agencies looking to provide their team with more fulfilling careers, while also growing their bottom line”

Benjamin Ling, Head of Enterprise Sales at Ailo
About LJ Hooker Group
LJ Hooker Group has been pioneering real estate since opening its first LJ Hooker office in Maroubra, Sydney, in 1928. Since then, it has expanded internationally to provide a comprehensive range of residential and commercial real estate services in Australia and New Zealand.
Collectively, the LJ Hooker Group comprises one of the largest residential and commercial sales and property management networks, with 420 offices and a team of 4,300 sales professionals, property managers and support staff. Visit ljhooker.com.au.
About Ailo
Ailo is a groundbreaking property management platform that enables agencies to adapt to rising consumer expectations, attract and retain top talent, and unlock new commercial opportunities to build more profitable businesses.
It is the only all-in-one property management software system that handles payments, accounting, and compliance, consolidates all communications into one integrated workflow, and empowers teams to deliver exceptional service. Founded in 2017, Ailo has helped 250,000 property managers, property investors, renters, and tradies work more efficiently together. Visit ailo.io.