Growing a property management business is no small feat, but for Katelyn Beard, co-owner and Senior Property Manager at Ray White Mittagong, finding the right technology partner made all the difference.

Partnering with Ailo, Katelyn has transformed her business—streamlining operations, boosting team efficiency, and achieving unprecedented growth. Find out how, in just a few months, she added over 25-30 new managements, increasing her portfolio value by more than $250,000.

As Katelyn’s successful real estate business grew, so did the challenges. Managing properties while maintaining a high level of service became increasingly difficult.

“We needed to shift our focus,” Katelyn said. “We took a step back, identified areas that needed improvement, and restructured our property management department."

Katelyn and her team faced common industry pain points:

Rather than letting these challenges hold them back, Katelyn and her team embraced the Ailo platform as the foundation for a smarter, more efficient business model and restructured the team accordingly.

Now, the business operates under a structured, high-performance model, with clearly defined roles:

With Ailo, all team members are connected through a single platform, ensuring seamless collaboration and accountability.

Since moving to the Ailo platform, Katelyn’s business has achieved remarkable milestones:

✅ Added 25-30 new managements, far exceeding regional growth averages

✅ Increased portfolio value by >$250,000

✅ Improved team efficiency, with real-time data keeping everyone on the same page

✅ Streamlined client communication, reducing administrative workload

“A great agency in our market might grow by five new properties per month,” Katelyn said. “We’ve already added 25-30, and it’s only the start of the year.”

Beyond internal efficiencies, moving to the Ailo platform had a direct impact on client satisfaction.

With automated notifications, real-time updates, and instant access to key information, property investors and renters feel more connected and informed.

For Katelyn, the Ailo platform is more than just a software solution—it’s a game-changer for how she runs her business.

“I used to feel overwhelmed with emails, texts, and calls,” she said. “Now, everything flows into Ailo. I leave the office knowing my chats are at zero, my emails are actioned, and my team is handling the rest.”

Katelyn and her team are no longer bogged down by inefficiencies. Instead, they’re focused on what truly matters—growth, service, and success.

"We’ve streamlined our entire workflow, and I know that as Ailo continues to grow, so will we.”

As Katelyn’s journey shows, having the right tools in place isn’t just about working smarter—it’s about unlocking unprecedented opportunities for business growth and long-term success.