Elite Agent & Ailo launch free course to help property managers meet the expectations of today’s investor

Today’s investors are more informed, more connected, and expect more from their property managers. They’re not just looking for rent collection—they want strategic partners who can help them grow their investments.

That’s why Ailo has partnered with Elite Agent’s Samantha McLean to create a new, free online course: Investor 3.0: Meeting Rising Customer Expectations in Property Management.

Designed specifically for business owners and team leaders, this course offers practical tools to help you evolve your service model, reposition your team, and deliver the kind of value today’s investor is looking for.

The course is grounded in a powerful idea: property management is shifting. We are entering the third wave of property management: one where relationships, service, and strategy matter more than ever, and technology takes care of the repetitive stuff.

This shift is already underway. And the most successful agencies are the ones leading it, reimagining how they operate and rethinking how they show up for investors.

This course helps you do the same.

You’ll learn from real leaders who’ve made the leap. You’ll unpack what today’s investors actually want (and what they don’t). And you’ll walk away with a framework to future-proof your agency and unlock more value – for your clients and your team.

Delivering daily, practical lessons to guide property management leaders in optimising their business strategy. Participants will learn to:

The course is fully online (delivered straight to your inbox!), self-paced, and packed with practical insights and real-world examples from property leaders who are already seeing results.

Samantha, whose Elite Agent platform is a trusted resource for industry professionals, highlighted the course's focus on practical application.

"To truly thrive, property management agencies must move beyond outdated, templated communication and embrace personalised engagement to meet the evolving expectations of today's investors," she said.

“We’ve designed this course to give leaders actionable frameworks they can implement immediately to create service experiences that not only retain clients but also generate powerful referrals."

The course has been developed to address the key opportunities in the current market, where data shows that more than six in ten landlords would switch agencies for clearer communication and a better service experience.

Property management principals and team leaders are encouraged to enrol in the free, five-day course to build a stronger foundation for future success.

At Ailo, we believe in what’s next. We believe that property management can be more rewarding, more human, and more valuable than it’s often given credit for. And we believe that with the right mindset and tools, property managers can drive that change—not just keep up with it.

Elite Agent, and its co-founder and Managing Editor Samantha McLean, share that belief.

They’ve spent years telling the stories of growth-minded professionals, creating space for new thinking, and delivering practical education with a dose of optimism.

Sign up for the course now. It’s free, flexible and designed for leaders like you.