'It's almost like we've got additional staff members'
06 July 2023
We interviewed Andrea Lever about the impact Ailo has had on her property management department. Here's what she had to say...
"I’m Andrea Lever, the director of Ray White Albury North.
My team started with Ailo in August 2021.
I guess all I can say is that I’ve been in the industry for fifteen years and for nine of those years I ran the rental division so I know property management really well and honestly Ailo is next level.
I know there are people in life who don’t like change but I can promise you that if you embrace this - You’re going to love it.
For instance, one biggie is that you don’t have trust accounting! You don’t have that daily receipting. No mid-month or end-of-month.
I actually believe it’s almost like we’ve got additional staff members without them actually being there.
“Our team offers great service and we get so much referral business from landlords as well because they can’t believe what they’re getting compared to what other agents are offering.”
— Andrea Lever, Ray White Albury North
How did your customers respond?
Landlords absolutely love it because they can pay themselves whenever they like.
The chat function is another cool thing that we love to explain to both tenants and landlords. They really appreciate it. When it comes to that maintenance on a Saturday or a Sunday we’re getting a quicker response time.
How does Ailo help you grow?
The majority of our landlords sell through my business and I think it comes from the package that they have had from property management.
Our team offers great service and we get so much referral business from landlords as well because they can’t believe what they’re getting compared to what other agents are offering.
Organic growth - on average we grow about ten properties a month which is really high in the scheme of things.
What does your team think of Ailo?
Ailo has connected my property management department even closer - #teamworkmakesthedreamwork!
They’re incredibly close and very open. They’re excited with how progressive the program is and they get so excited about every new update that is released as well. I catch up with my team each Wednesday and every week Ailo pretty much dominates our meeting.