22.01.26 | Release Notes
Liz Pollock
22 January 2026
What's New in Ailo
22 January 2026
Tweaks that don't usually make headlines but absolutely make your day easier
Over the past few months, our product managers, designers and engineers have been heads-down on the details – the friction points that slow your team down or send you to support when you just want to get on with your day.
We're already seeing support tickets drop as these changes take effect, and we’re just getting started.
Here's a snapshot of the 50+ small-but-mighty updates you asked for that went live in the last 7 days – starting with our Account Management team's top picks 👇
1. More visibility & control over payments
We've given you more control over payments to help you achieve faster outcomes for investors:
- Enable and disable auto bill payments yourself – You can now control these settings directly, and both you and your investors can see who last modified them and when.
- See all active rent autopay schedules at once – Previously you could only view one at a time, and now you can see everything
- Restore previous auto transfer plans with one click – Click restore and we'll pre-fill as much as we can – no more rebuilding from scratch.
- Personal account details now visible in your app - If a tenancy has a personal account allocated, those details are now visible under the tenancy
Coming soon: More change of shared tenancy improvements!
2. More flexible investor disbursements
We've made it easier to disburse investor funds by changing the rules around when manual transfers can be made. New rules:
- Bank account must be added more than 2 days ago, AND
- Either: was added by someone else, OR previously received a disbursement over 30 days ago
Previously, accounts had to meet three criteria (received a disbursement before, added 2+ days ago, and added by someone else). More enhancements in this area are coming soon, so watch this space.
🤩Lee M in Central West NSW - thanks for your feedback on this one!
3. Updated reporting: Understand your project velocity
New reporting shows you how long projects take from open to close. See average days open for repairs projects, spot bottlenecks, and understand the velocity of delivery across your portfolio.
4. Let your brand shine in inspection reports 🎨
Your team works hard to deliver quality inspections. Now all inspection reports include your agency logo – the same one that appears on your statements. Contact support if you want to change or add your logo.
🤩 Colin W in Brisbane - we know you’ll love this one!
Built from your feedback
More updates you asked for
Faster payments & billing
- Rent calculator now accessible in relevant projects – Previously only available from the property page. One less click.
- Bills now show all invoices when edited (not just the most recent one) – 🤩 Maricel in Adelaide - thanks for flagging this one!
- Fixed Bills AI incorrectly scanning Brisbane City Council Bpay details – It was picking up the Lord Mayor's details instead of the actual bill. – 🤩 Jess & Jodie in Brisbane - thanks for your feedback on this!
- "Paid (pending)" renamed to "Sent to supplier" for external supplier bills – Less confusion about what the status actually means.
- Credit card filter now says "Credit or debit card" in Last Rent Payment by Tenancy report – 🤩 Danielle in Carnes Hill (NSW) - we know you’ll love this one!
- Fixed debit cards showing as credit in tenancy history – 🤩 Anjan n Kiama (NSW) - thanks for flagging this!
- Link to fee schedule in charge fee action – No fee templates set up yet? We'll take you straight to the Property page and open the Fee Schedule sidebar for you.
- ABN of all owners now shows on invoices for multiple owner portfolios – 🤩 Tom in Sydney - thanks for flagging this one!
Easier property & tenancy management
- Vacancy filter now separate from ingoing tenancies – Previously "vacant" also showed ingoing tenancies. Now you can filter them separately.
- Repairs now auto-link to the active tenancy – Tenancy details automatically show in the side panel when you create a repair project.
- Warning when performing operations in lease renewal projects for former tenancies (so you don't accidentally work on the wrong tenancy!)
- Management card details now visible in main search, messages, and projects
- Archived/former tenants now appear after current tenants in trust accounting search (most relevant ones first!)
- TNCY number on property page and bulk receipting – these are now clearly visible on the tenancy details. Plus: these will now be used for bulk-receipting in trust!
Coming soon: Compliance tab showing properties missing compliant requirements
Smoother communication and collaboration
- Contact chips in sidebars are now clickable – less clicks to find what you need!
- Out of office messages now support rich text formatting – 🤩 Brittnee T in Beenleigh (QLD) – this one’s for you!
- Staff invites can now be resent (they expire, so this helps)
- Complete, resend, or void work orders directly from the list view – No need to open the project first. – 🤩 Angela E in Nowra (NSW) – thanks for your feedback on this one!
- Inspection photos now labelled by area or feature when downloaded as ZIP – 🤩 Kelly H in Balwyn (NSW) - one for you!
- Renters can now download PDFs of their tenancy history from their app
Deeper insights with reporting
- Managements over time report now has drill-down by month – Click on any month to see the property list for that period
- Bond report now shows bonds as weeks of rent (or monthly rent for VIC agencies) – Makes it easier to audit if the correct amount is being held.
- Investor details now included in contact list download where the owner is a company.