27.5.24 | Release Notes
Ailo
31 May 2024
What's New in Ailo
WEEK OF 27 may 2024
Tell your renters to put their pens (and 100+ page condition reports) down! ✍️
Inspections on Ailo have gone completely paperless!
The experience is simple, capable, and cohesive for renters – and we made sure it stays super simple for you, too.
✅ Electronic signing
✅ Automated notifications
✅ Automated reminders
✅ Time-stamped renter photos
✅ Signature tracking and more!
95% of renters gave the experience a big thumbs up when we tested it with a number of agencies! Check out what a few of them had to say about the new experience👇
- “It's seamless. You don’t have to find a pen, or bring it back, or take a photocopy of anything. It’s all digitized, it’s all right there, and it’s emailed to you immediately so you have a copy as soon as you’re finished.”— Karla, a renter in NSW
- “The paperless experience is miles better. It’s easier to walk around with your phone and just tick it off and tick it off. When I found out that it was all through the app, I was just like ‘no way, that's awesome’. I never want to go through 100 pages of printed photos again”— Anakin, a renter in NSW
- “It's seamless. You don’t have to find a pen, or bring it back, or take a photocopy of anything. It’s all digitized, it’s all right there, and it’s emailed to you immediately so you have a copy as soon as you’re finished.”— Karla, a renter in NSW
- “The paperless experience is miles better. It’s easier to walk around with your phone and just tick it off and tick it off. When I found out that it was all through the app, I was just like ‘no way, that's awesome’. I never want to go through 100 pages of printed photos again”— Anakin, a renter in NSW
Property manager Catherine spills the beans on how much time her team have already saved
Watch Catherine's full story here: Catherine spills the beans on Ailo’s new paperless inspections
You have more important things to do than wait for a 95-page document to print, or follow-up new tenants to remind them to return the 10 kilo package during business hours.
“In just two Projects actions, you’ve electronically signed your report, shared it with all renters, notified them, reminded them, collected all the data, and tracked their signatures. Most of this happens automatically, under the hood, you barely even notice it!”
— Lav Lalwani, Ailo Product Manager, Workflows
Ailo product expert Juliette live demos the whole experience, from when you create a condition report, to the renter's experience, to when you send it back to the property investor 👇
- “The new electronic Ailo entry report function is working great!”— Nikita S, a portfolio manager in Logan, QLD
- “The paperless inspections has been amazing for us so far!! We love it :)”— Christina K, a property manager in Lake Macquarie, NSW
- “I love how it shows whether the report is still with the team or if it’s been returned; it’s just one less thing we have to chase. We’re not having to call the tenant and say, you haven’t returned your report yet. Ailo is taking care of it.”— Catherine W, a property manager on the NSW Central Coast
- “Amazing, a game changer. This will free up time and make life easier.”— Alyce W, a property manager from Pittsworth, QLD
- “The new electronic Ailo entry report function is working great!”— Nikita S, a portfolio manager in Logan, QLD
- “The paperless inspections has been amazing for us so far!! We love it :)”— Christina K, a property manager in Lake Macquarie, NSW
Small but mighty inspections improvements 💪
If you were part of our Inspections pre-launch, we have some new surprises for you too thanks to your feedback during the pilot!
✅ Ping! You'll be notified when renters sign the condition report or when you hit the deadline
✅ Condition Report viewer
Some property managers told us it was a little hard to find where renters left photos, so now you can see exactly where renters disagreed and see what they said. This tool will expand to include additional functionality like creating repairs, support rich media like videos, and more. So watch this space!
✅ Renter can add photos from camera roll + take photos live
Photo timestamps will be retained as when the photo was actually taken.
Shh! Secret squirrel 🐿️
Every week, we’ll take a peek at our roadmap and share a sneaky glimpse of a new feature we’re building that our customers asked for. Just don’t tell the product managers 😉 – Liz & Emma from Marketing
"What about videos or 360 degree photos for inspections?"
We’re just getting started when it comes to improving your inspections experience! We are working to expand our capabilities to provide an immersive and interactive experience through all types of inspections, for everyone. Rich media like videos and 360 degree photos are just examples of what Lav and his team are exploring.