What: Once a renter's initial payment has cleared, it now shows in the Ailo app with the amount paid and when it goes towards rent.

Why: Previously, a cleared initial payment disappeared from the app until it became rent at the start of the tenancy, unless the renter had a paid membership. That left renters unsure whether their money had landed, and the follow-up calls often came to your team. Now every renter gets that confirmation themselves.

How: Nothing to set up. When the initial payment clears, it appears on the renter's rent card. Once it becomes rent at the start of the tenancy, it moves into their normal rent history.