What's New in Ailo

week of 19 august 2024

Well hello there, trust transactions 👋 Welcome to the Property & Portfolio pages!

Trust accounting transactions for the portfolio or investor will now appear together with the existing Ailo Pay transactions on the Property & Portfolio pages under Management transactions for all property managers.

Basically, anything associated with portfolio ledger in trust, will now show in these transactions. We are looking at how to surface tenancy ledger balances in trust too – watch this space.

🥷 Superuser ninja move: If you want to check the time a rent receipt was created, this is your place until we can add it into the Trust Accounting page, too.

“Ailo is making strides! This is a very welcome addition!”
— Julie R, property investment manager on the Gold Coast, QLD
“It makes it easier to see how the funds have been paid and the date! Showing the actual figure for the management fee paid is a big plus. Makes things a lot easier to track.”
— Julie A, office administrator in Melbourne
“Ailo is making strides! This is a very welcome addition!”
— Julie R, property investment manager on the Gold Coast, QLD
“It makes it easier to see how the funds have been paid and the date! Showing the actual figure for the management fee paid is a big plus. Makes things a lot easier to track.”
— Julie A, office administrator in Melbourne

It's the little things 💪

✅ Have you ever accidentally closed a repair project that still has an open work order against it? No, yeah… we haven’t either 😬

But if you were to… Ailo now gives you a friendly ‘are you sure?’ warning before making anything official.

Delivering exceptional customer experiences

🤩 Your investors have been seriously #crushing on Ailo lately

How many of your investors have given Ailo a try?

We have scripts, email templates, and more to help your team get even more of your investors to try Ailo – reach out to your account manager if you need a hand!

Shh! Secret Squirrel 🐿️

Every month, we’ll take a peek at our roadmap and share a sneaky glimpse of a new feature we’re building that our customers asked for. Just don’t tell the product managers 😉 – Liz & Emma from Marketing

Unlike that dodgy ex, we love putting labels on things 😉

A few weeks ago, we let it slip that Baris was working on labels. Soon you’ll be able to create custom labels and assign them to a management, which will be super handy for things like filtering property lists and sending bulk messages.

Today, we got our hands on some mocks of what it will look like and created this nifty gif.

🤩 This is going to make a lot of people giddy, including: Olivia in Darwin, Renee in Bellamack, Karl in Western Sydney, Margaret in Atherton, and Janet in Chatswood.

Pssst... Want early VIP access to labels?!

If you're interested in testing labels out for us before launch day, drop us a line at hello@ailo.io and we can sneak you in early 😉

We already receive a lot of great feedback, but we want more! What can we say, we’re greedy 🤷‍♀️ We regularly award some of our favourite ideas with a $50 Mecca, BWS or The Iconic gift voucher.

🎉 Congratulations, Tania P. from Hunters Hill in Sydney 🎉

We are always looking for ideas and feedback on how we can do better. But we have to admit, it feels so good just to get a note saying ‘keep doing what you’re doing!’ Thanks for coming to our events, Tania!

Shameless plug:

Check out our customer-led mini masterclasses at ailo.io/events! We’re always looking for presenters and topics, so if you have ideas (or want to put your hand up!) please email us at hello@ailo.io.